CODE OF CONDUCT

1. Safe and Ethical Services
Provide information and legal services in a safe, ethical, and responsible manner.

2. Informed Consent
Obtain clear and informed consent before delivering any legal services to clients.

3. Client Participation
Promote the client’s right to participate in decisions that affect their application for international protection or access to other services.

4. Accurate Representation
Do not misrepresent your qualifications, training, expertise, skills, or services that you can competently provided.

5. Financial Integrity
Do not financially exploit clients.

6. Professional and Ethical Conduct
Interact professionally and ethically with the public, colleagues, and other agencies.

7. Reporting Concerns
Report any concerns regarding the conduct of other service providers or the quality of the services that they provide.

8. Addressing Adverse Events
Take appropriate action in response to any adverse events that may affect clients.

9. Client Welfare
Adopt standard precautions to ensure the welfare and safety of clients.

10. Risk Mitigation
Take necessary steps to avoid placing clients at risk.

11. Substance-Free Services
Do not provide services under the influence of alcohol or unlawful substances.

12. Health and Capacity
Refrain from providing services if suffering from physical or mental impairment that could endanger clients or compromise the quality of services.

13. Professional Boundaries
Do not engage in sexual misconduct or inappropriate language or behavior with clients or colleagues.

14. Legal Compliance
Comply with all applicable laws and regulations.

15. Documentation Standards
Adhere to appropriate documentation standards for all client interaction